Huge waste of time on these guys.
New to town, I decide to try them out based on their positive reviews despite being a 35 minute drive from my house.
Due to a pile up on the 101, I arrive 20 minutes late after spending 70 minutes traveling to them. The shop is quiet and empty on this Thursday morning, but the man at the counter gives me a lecture about "how appointments work."
Instead of being able to do the inspection, oil change and investigate a coolant leak as discussed, he tells me straight away that "they can't work on my car all day while I wait." Really? First thing out of the guys mouth when encountering a new customer?
I let him know that I expect him to have the car looked at as we discussed on the phone, and depending on what they find we can schedule any major work. He tells me my appointment has "passed." I let him know that if after driving an hour to be here he won't do the basics, I'll take my business elsewhere. He throws my keys down on the counter. And well, here I am.
These get a well deserved 1 star for terrible first impressions.
If you try these guys, don't be late or daddy will admonish you.