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  • I read the positive article in LV Weekly, and was excited to try this place since it is so close to home. I was impressed by the atmosphere when I walked in, but my positive mood soon took a turn for the worse. The teenage kids behind the counter were nice enough, but when my GF ordered a featured chicken chorizo sandwich after five minutes of debating, only then were we told that they were out of chicken chorizo, lol. After ordering, we stood in front of the register at the opposite end of the counter only to be ignored by a woman (who I can only assume was Lulu herself), while she filed receipts, moved things around and belittled the staff. When I finally got attention from one of the teens behind the counter to ask the price of a specific bottled soda, no one knew. The teen cashier asked the stern Lulu lady, who ignored us (even though we were still right in front of her) and snapped a vague answer back to the cashier. The poor girl cashier looked so scared to get a clear answer from this Lulu lady, that she told me the price was "between $1.50 and $3.00". I put the soda back. When Lulu finally acknowledged us, my GF presented a coupon. Apparently Lulu wasn't ready for it and snapped, "yeah, I see it". So not only does she treat her staff like isht, she follows suit with customers. Now to the food. We were the only order working, and it took 15 minutes to make two sandwiches. It may have had something to do with Lulu charging up to the teen male cook and belittling him out in the open about not following her instructions. My roast beef sandwich was poor quality and impossible to chew. Very fatty. The bread was good, but the side was barely something you could consider a salad. Out of about six employees trying to act busy, not one asked us how our food was. I'm guessing by the guilty looks silently screaming "help me" I kept getting from the staff, none wanted to be fired by the evil old lady who runs the place. My guess is the Metro Pizza owners gave grandma a project to keep her busy, and out of their hair. Good for them, bad for us.
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