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| - After changing my first review to be fair and give this guy a second chance, I've had to terminate his services. It took months to even get him to come to the property even after requesting he do so repeatedly. I'm not sure if my requests were lost in translation however since his employees couldn't really speak English. It took sending photos of how terrible my pool looked to get a response and finally get him out. His work is subpar. My pool was drained and cleaned-all but the bottom...same kind of experience I read about in a review of this company on ripoffreport.com, new salt turbo installed and 3 weeks later it was covered in algae again and the pH is way off. My rocks were getting covered in phosphate so he told me I need a rock specialist. This has been a nightmare. I just want to swim in the pool and not have it be such a worry. I would not even need a service had my fiance not been deployed, so it would be nice to be able to get what we pay for instead of this mess. His customer service is terrible. He does not respond to calls, messages or texts in a timely manner or without having to contact him repeatedly. After he was fired, he acted so childish and unprofessionally, it was like a break up with a bad boyfriend. My phone is still blowing up with degrading text messages. I feel like I will need to get a restraining order because he ignored me when I told him to not contact me again. I tried to have an open mind and altered my first review. Sometimes you should just go with your gut. After seeing my review, he sent threatening text messages demanding I change my review or he will sue me for defamation and slander "to the tune of 2 million dollars." Which is probably why there are no other reviews here for his business...I had already told him to never contact me again or I'd press charges for harassment, to which he replied, "Good luck with that." He ignored that, so now I will have to get a restraining order. It is all documented and saved. Trust me, this is not the kind of person you'd want to welcome to your home.
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