Wow. First of all they are very friendly. Go see Geoff Kox. I was with a friend while she was shopping and the customer service was top-notch.
I was still living in Milwaukee when I bought my car. They drove it all the way to me. They had to deal with beltline traffic and still came to with a smile.
They recommended maintenance deals. Everything from 4 oil changes over two years for $70. They also have an express oil change lane. They are not pushy.