DO NOT GO THERE! Stay away! Horrible experience!
I would have given them -100 if I could but I had to rate.
After having an initial consultation with Marija, which was very promising and nice I got a package from her for a special price. I mentioned that I have never done any treatment and I'm very sensitive to pain. She promised she would be very gentle and the only one who does the laser removal for me.
For my first appointment, they made an excuse and asked me to have the treatment with Mable. I noticed they were not organized, mixed my file with someone else and asked me to sign someone else's contract. I had to explain about the deal that I had with Marija and the services I wanted for almost 15 min.
Finally, she agreed and I had the WORST experience ever... She was in rush to get to her own client, not nice and she didn't even give me a break and I wassss in PAINNNN. She pushed my legs to the table and it felt so uncomfortable. It was like someone forcing you to do something. Laser treatment being painful and having it with all this bad experience make it even more horrible.
I told Marija about my experience and asked her to be my technician for the next time or I wouldn't want it at all. Went for my 2nd appointment to find out Marija was injured and I had to get the treatment with Mable again. I was very hesitant but I believe in second chances and told her to be a bit considerate this time then SHE BURNED ME!
There were red patched all over the area I had laser treatment. Call them right away and sent them some pictures! They told me to wait for their call back which never happened. Saw my doctor and got treatment for the burn.
I called again and I was so disappointed and upset about the whole thing. Sent them emails complaining and they only replied after a few weeks. I asked for a refund and they said I have to go back and get a new treatment with Marija and no refund.
I called to talk to their manager and speak with Marija who was very rude and hung up on me. Called the other location the girl was very nice and promised to talk to the manager and have them call me back. Haven't heard for almost 3 months. Talked to my lawyer and was so ready to take them to the court. Went back there to get my contract, talked to Margarita and saw my file and they clearly wrote "Burn on my 2nd visit", asked them to make a copy and they refused. I waited more than an hour to talk to the owner and he pretended he has no idea what is going on in that place. After a long day arguing with them and give them the choice to either refund me or see me in the court they accepted the first option.
To this day I still see discolouration on my skin. Be aware, they are not professionals they are just after your money!