The hotel was recently renovated and it shows! The room was really large - a small kitchen, dining area, and living room with two large windows separated by a door from a large bedroom + bathroom with two large windows. We had the double queen room and it was so cozy.
A friend and I traveled to Cleveland specifically for a concert at the House of Blues and the walk from the venue to the hotel was no more than 4 minutes.
Every single member of the staff we encountered was amazing. So friendly, so upbeat, so helpful, and not afraid to joke around with you. I loved it!