I normally don't leave reviews but decided this was a must. So I sat down and I went over what I wanted for my baby shower cake I brought a picture of exactly what I wanted and how I wanted my cake so there was not room for error. I made it very clear I wanted PINK and GOLD exactly how the picture was just instead of 3 tier I only wanted 2.
I spoke to sue a week before my shower and confirmed and paid for my cake. And the day before my shower sent me a text and told me what time my cake would be available. She did not mention any
Problems or issues and that time.
I show up 2 hours before my shower to pick up my cake and it is NOT what I requested she decided that gold dots were not necessary and she came to the conclusion that she wanted to put large and small dots on the cake even tho I did not ask for it in my opinion that cake look like a amateur made it I was in tears and told her "this is not what I sat down and went over with you" and all she could say is she thought it looked better her way and kept telling me she thought it was beautiful. I explained that I understood she thought that but it was not what I ordered. She refused to refund me even if I did not take the cake my mother tried to speak with her on the phone and she hung up on her..... she then kept pushing me to just take the cake and said her and I would speak on Monday I told her I was being forced to take a cake I did not choose .... I was so upset I did not leave the cake out to see at my shower till we were ready to eat it the comments I received about the cake from when people did see it did see it were unpleasant.....
I then contacted her Monday like she said and I agreed to pay for the price of the cake and tax but did not agree to have to pay for the decorations of the cake due to her not making the cake as I asked but how she wanted.... she then gave me a Ultimatum that she would agree to reimburse me for the cost of the cake decorations only under the condition of me not posting anything negative on social media at that point I thought that was unfair that she had no right to tell me what I can and cannot post nor does she need to give me a ultimatum.....
I have attached a picture of what I asked for and what I was forced to purchase