This place has an awesome atmosphere and great (though expensive) drink menu, especially if you love whiskey. However, the service we received has to be the WORST I've ever had at any restaurant or bar. As a former waitress, I tried to give the most leeway possible, but it was absolutely terrible service. It took 20+ minutes to get a drink from the server upstairs during a not-so-busy evening (for a friend's birthday). When the drinks arrived, half were incorrect. We could see her from our seats doing nothing/flirting with the other bartender behind the bar while we were waiting. Also, the food, while delicious, is served in completely pathetic portions. Other people in our party actually went next door to get food after seeing what we were served. I appreciate what this place is trying to do but the execution needs serious help for them to stick around.