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  • We were in need of running shoes for our daughter who just started Girls on the Run. She's 8 years-old. We stopped at Dick's Sporting Goods at Crocker Park first -- HUGE MISTAKE. We stood there for at least 15 minutes being completely ignored. There were employees chatting and goofing off in other departments and one young man working in shoes who flippantly told me he'd be right with me (helping one other customer). He never got to us. We called Second Sole from the store and asked if they carried kids sizes. He assured us he had kids sizes in at least two or three brands of running shoes. We promptly left Dick's and headed to Second Sole. WOW. The service we got at Second Sole was nothing short of impressive. This gentleman took time to try several different sizes on my daughter. He switched brands to see if another might fit even better and it did. We explained that she has fallen out of practice with tying shoes (thanks to velcro everything) and he suggested lock laces. We had no idea what those were until then. What a great idea for kids running shoes! He gave us 20% off the shoes and 10% off the laces. He took so much time with us -- we were thrilled. He really cared about being sure the shoes fit well and that she would not grow out of them too fast. I'm positive Dick's couldn't have possibly cared less about us or our daughter. We paid $70 out the door with brand name excellent running shoes AND lock laces. We won't go anywhere else now. Thank you Second Sole!
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