This is my first negative review because my experience with this co. upset me and could have cost me THOUSANDS OF DOLLARS. In May, I called a handful of companies to tend to a large Ficus tree that was causing problems in my yard. Only 2 called back. Top Leaf's quote (by Levi) was nearly THREE TIMES what the other co. charged me. This would have put the cost in the thousands vs. the hundreds I paid! The other company didn't even know I already had a quote either! I suggest getting at least one more quote if you're thinking of working w/Top Leaf.