I've been to this location three times and it's always been the same girl operating the cash register. She's really patient and polite. The cooks seem polite although I've had very little interaction with them. The food is consistently good and tasty fast food. I've tried their sandwiches (kalbi ribs twice and pork), as well kimchee poutine and papaya salad. The kalbi beef is decent quality and not full of fat. I've been to their College/Yonge location a couple of times a few years back too.