I came to Brothers to hem two pairs of pants and tailor a shirt for new years. Specifically telling that I will be back before new years to pick up the shirt. However when I came back to pick up the shirt five days later, it was not ready. After multiple attempts to try to find the shirt, they made up some bullshit excuse about how they were doing it right now, so I have to wait 45 minutes. The pants were also hemmed too short. Won't be going back