Took my kids here today to celebrate my sons birthday. I bought the all day play pass and we headed off to laser tag. The young lady at laser tag informed me my youngest son (5) was too short to play, being that I was alone with my kids I could not leave him out by himself or send my 6 year old in by himself so I went to ask for a refund and go elsewhere where the Birthday boy could play laser tag as this is all he has been asking for. The Front desk paged manager to come issue my refund. To my surprise the Manager walked us to laser tag and gave us the go ahead to play. I stayed by my 5 year old side during the game and they had so much fun they played 4 times. The manager even came and found us and gave both my kids a play card and wished my oldest a Happy Birthday. What I thought was going to be a bad day and having to tell my son we couldn't celebrate where he wanted turned into a wonder 4 hours of fun. I am so appreciative of Steve, the Manager that assisted us. We will be back to play again soon!!