I have a couple of 3 year old, CK wristwatches sitting unused that required replacement batteries. As a handy person I normally would do this myself except watch back covers have no indent to easily pry open. I decided to have this done at a watch shop. Only watch repair experience I've had in the past is with Sears at the Eaton Centre so proceeded there. Since Sears charged about $17 (including tax) I decided to have just one of the watches serviced here. Job took about 2 minutes -without a scratch. I took the 2nd CK watch to Minh Chau Jewellery in Downtown Chinatown. The polite lady replaced the battery in about 4 minutes- without a scratch Total cost was $5. If I had to do it again I would of had both watch batteries replace at Minh Chau Jewellery. Service experience was good and I could have saved $12.