This was probably on the scale of my worst dealership encounter in Arizona, this falls on the second to last. I went on Superbowl Sunday to get a car. I told the sales person my situation. I told him what I found the car for online for. They guy seemed really nice... as they all appear to be. I told him I didn't want to waste anyone's time. I didn't want to do the whole back and forth drawing numbers on a sheet and signing my name to a sheet "IF" we get a deal. I didn't want to deal with all that.
They bring out the quote sheet and the price of the car was more than $1000 than what it was listed for online. They literally thought I would not realize that. They started adding all these fees regarding window etching and required costs. Do yourself a favor a favor and skip this dealership and drive up to Auto Nation Subaru. I picked my car, got it detailed, and drove home in less than two hours. There was no price BS. I literally felt like I was at a used car dealership in the middle of nowhere. I will never do business with this sales department.
The worst thing is my best friend bought three cars from there and he told me to go there.
I went to Auto Nation, they printed me out the invoice sheet with the price and info. No back and forth. I ended up getting a new Subaru, the exact color I wanted out the door for less than a sticker price.
I may still try the service center.