Dr. Lao was very good in answering questions and explaining the retinal imaging. He can be a little "rush-y" in the vision/eye chart exam.
The ophthalmic assistant was not unpleasant nor unfriendly - but she was definitely not chummy either. She was all business and she ignored all my wisecracks which tends to be a habit of mine to help me relax in medical exam situations. Can't blame her - she'd probably heard all those eye chart jokes a thousand times before.
I've been to high-priced clinics but this one takes the cake on items not covered by insurance. For example, retinal imaging was at least $10 more expensive than the last 'high-priced" clinic I went to.
The quote for the lens alone (minus frame) was at least twice what I got the previous year from another "high-priced" clinic. I think it's Optic Gallery's location (Seven Hills) that's driving their prices.
The opticians/optical assistants were very pleasant, friendly, and accommodating and were quite happy to give me a copy of my prescription and promised to e-mail me a copy of my retinal photo for my file.
One clear advantage of this clinic - it's only about a mile from my house.
Conclusion: I'd come here for my annual eye exams to avail myself of the doctor's expertise but I would buy my eyeglasses elsewhere.