First off I have no idea how these people have 4.1 stars! This was my first time going and I went to get my nails removed and they charged $10 as well both the owner and nail lady had an attitude. She clipped and scraped my nails off, also didn't polish or file them. This is the worst service I have ever had! Also when the lady cane to do my nails after working in a pedicure, she flipped her gloves inside out and started touching my hands. As well she didn't remove the nail all the way, I told her multiple times that I wanted them soaked but she said clip is easier..?