Made an appointment for 5:30 for an acrylic fill. Showed up at 5:31, right behind three people looking to get pedicures, whom did not have an appointment. I was seated right away, but because the pedicures were being done I sat and waited for 25 minutes. I was just about to leave when someone came over and said it would only be a few more minutes. I told them I had an appointment at 5:30 and was now in a rush since it was almost 6.
A woman came over and started filing, but was soon replaced by a male technician. There were no apologies for the wait, nor any pleasantries exchanged. He was extremely rough with my nails and kept pulling on my wrist and arms. I said "ouch" several times that he burned me with the electric drill.
The nails itself do not look bad, but the service was awful. No apologies were made for the delayed start not the burning of my skin. I am extremely disappointed in the service and will absolutely not be back.