They suck !!! Don't believe this rating ! Why can/t they hire more people to do more work for them. Airconditioning units are so important to one's household and they can't even give you a schedule right away. You have to call and as always, they will give you two to three more days to wait for their guys to come in and check on your unit. But wait !!! you need to call again on that morning day they supposedly scheduled you, and ask the time frame they can give you on that schedule, if not, you loose that schedule !!!! What a hassle !
I know its not fair to their workers because they are good, but they need to add more people to work for them so they can do the job right away and as many in a day. Everyone knows the importance of A/C in Las Vegas !!! DO u know how hot it is here ? WE have no choice but to use them because they are the only available company who works with the Home warranty through the Property Management we rent our house. This is never okay !!!