I have been doing Safeway Home Grocery Delivery now for about 5 years now and I love the service. Where I was living at before we lived in an upstairs apartment and my wife hates shopping and I can't stand for long periods of time due to my arthritic knees. Plus hauling everything from the car up the stairs to the apartment I never looked forward to. I order about every week and a half and have never been disappointed. There have been a few times where I was charged something but never got it, but their customer service was on top of it and either credited my account promptly or had items redelivered.
The drivers have been friendly and helpful each time they delivered. I feel not tipping them because I feel they earn it especially in the Summer months but they don't accept tips.
Their website has gotten better over the years. Sometimes they have the newest stuff and sometimes it takes a while for new stuff to get online. You can even renew your prescriptions online with them to include with your delivery. Pretty much whatever the store sells, you can have it delivered. This service is especially handy during the holidays with all of the food and booze.
I totally recommend this service to everyone plus it is nice that I can shop at my leisure at home and have Safeway to the shopping and delivery for me. The prices are fair. Yes you could buy things cheaper at Walmart, Food City or Fry's but they don't deliver and you have to factor the cost in. If I don't have to spend an hour at the store to shop, I'll gladly pay for it. I hope this service stays because it is much appreciated!