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| - DO NOT RENT FROM THESE PEOPLE. PERIOD.
Had I known that this company was on Yelp, I would have saved myself a lot of aggrevation.
Two stories, one about my own personal experience, and another involving a friend of mine.
My friend Eric suffered an un-expected stroke at the age of 34. He was working as a bartender at the time, and did not have health insurance. Understandably, in the lease they have the legal coverage to protect themselves in this case. You would think, that given the circumstances, they would have made an arrangement. Nope, they threatened to charge him the full amount of the rent if he vacated the premises. Those of a legal mindset may be thinking, "Well that's unfortunate, but they have legal rights". True. But that is absurd.
My own experience is not quite as bad, but it should discourage any sane people out there to stay away from them. First, I would like to point out that I never paid rent late. I don't cause disturbances, I keep the apartment neat and am in all respects a good tennant.
I am on the back end of a 2 year stay with this company. First of all, they make you decide 7 MONTHS (that's right) 7 MONTHS in advance if you want to renew your lease. First year I was paying around 800 dollars/month (a little extra for my dog...more on that later). They raised my rent the first year to 870 (ok that sucks...but no big deal, not worth moving over). The next year they raised my rent to 970. for no reason. When I moved in, all of the handles immediately fell off the cabinets. Two of the drawers pulled right off (they had been hastily hammered on with cheap nails/wood). They have yet to respond to either of these requests.
When you let them know that you aren't renewing...for 7 months they have the right to come into your apartment at any time. They "make every effort to notify you" but don't. Worst of all, if you have a dog (like I do), they feel that it's your responsibility as an owner to constantly be prepared for them to visit. Meaning if they don't notify you and then your dog barks her head off because she thinks an intruder is entering they can fine you up to 150.00 per time. When I called them, and asked them to work with me (mostly so I can protect my dog from getting flagged as a menace for only doing her job), they told me I would just "have to figure it out" and hung up on me.
Stay away. stay away. stay away. These people are horrid. The maintenance guys(When you can get them to show up) are in general pretty friendly and good. But they never seem to be able to get back to you when you need them. Fortunately I wasn't in need of anything serious in the apartment...but for the few times I did I was less than impressed.
The agents that show the apartments are great, they are nice, friendly. But they are completely unable to help you out. There are probably better apartments in the city. You may pay a little more, but believe me it's worth it, ESPECIALLY if you have a pet. Just plain stay away from these people. They may be a little cheaper than others, but they will get their money back from you in the form of unreasonable demands/practices.
I hope one person reads this so they are spared the horrible experience of dealing with these people.
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