I brought my 2010 VW Jetta in for its 36,000 mile service and Zaktek application. My rep Michael Miller always does a great job and treats me well. He had a nice Passat loaner vehicle ready for me upon arrival, which is similar to my Jetta so I was comfortable driving it. When I came back the next morning, Michael reported that my Jetta is in excellent shape with no repairs needed. It was returned to me freshly washed and detailed, which I greatly appreciate because my car is the dog mobile and usually covered inside with hair, nose prints and drool. It makes me feel proud to drive it when it's all prettied up. It's also nice assurance to know my car is mechanically sound and up to date on all maintenance. What more can I ask for?! Thank you, Michael & Camelback VW!