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  • I'm a server, so I have plenty of sympathy for other servers who are busy. On the other hand, I do have a level of expectations. I came here with a group of ten people this past weekend. It took a very long time to get drinks. Additionally, my friend had to ask for her fries three times, and it was obvious it was completely overlooked and had to be cooked right then. Additionally, I tried to get the server's attention to get us a second drink close to ten times, literally. He needs to actually look at his tables and be attentive to his customers instead of just walking by. We would've bought more stuff if it didn't take so long and if it didn't take five tries to flag him down. It was my friend's birthday, which is why we were there, and she almost walked out and didn't pay because it took so long for our waiter to take payment from her. We were just trying to pay and go. I finally spoke to a manager, who really wasn't all that helpful or apologetic. He finally got the server to run our cards (after the server separated the checks wrong 3 times), and that was it. I was merely told this server was new, which is fine. I am plenty patient, but in his second week he should at least be attentive to his customers, and the manager should certainly do more to rectify the situation. I'm also a manager, so I was surprised at the lack of level of customer service overall.
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