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  • Worst sephora I've ever been in. I have been a bib rouge client since the level first began and literally spend thousands of dollars annually in sephora mainly through their online app. I searched for a good 15 minutes to try and locate my face cream and wen shampoo. I asked three employees for help and all looked at me snootily and informed me they were busy with other clients right now. I just wanted them to point me in the right direction. Not stop assisting the customer they were with. I finally got someone to pause for 2.2 seconds when I asked where the Wen shampoo is, who said "oh we stopped carrying that". I was never greeted or asked if I needed help a single time in the store and I was there for a good 20 minutes. When I got to the cashier I asked if they stopped carrying Wen due to the lawsuit and she literally sneered at me and said "I have no clue". Ok. She then rang up my $170 worth of products and then asked me if I was a beauty insider. I said yes and gave her my number, which she said they're having issues with, and couldn't find me. Gave her my name and had to spell it 4 times before she typed it in correctly. Ugh! Not a thank you. Not a have a man crush day. Not a eff you. I will NEVER go into this store again.
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