If I could give less than one star I would. First off I was in the place for over 2 hours and waited to be seated for over 10 minutes. When we were seated service was lagging but expected being as management obviously did not schedule enough servers for the night. We spoke with the couple next to us the urged us to leave being that service was terribly and slow. We waited and sat it out due to the amazing specials finally we were approached and our first order was taken. After our order was taken everything was TERRIBLE. No one at out table ate their order, and only 3 out of 5 plates were complimented for the check.
I think the manager took us to be young and stupid and did not take us seriously (although I'm sure we have higher credit scores and income than he). I can guarantee you a group of ASU students have a lot of power and influence and that I will never be back.
Tables throughout were left dirty and disgusting. Let me stress I WILL NEVER BE BACK. I. WILL. NEVER. BE. BACK.
I accept that the manger rudely declined my offer to speak with him (probably because we were young). This was rude and ridiculous. I will be calling in the morning. I am done with Macaroni Grill, as long as everyone in our party.
Thanks for nothing and for charging us. You should close this location or fire the managment team. They're doing nothing but losing money.