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  • Horrible experience. Horrible Assistant Manager with absolutely no customer service at all. Not polite at all nor professional. Thinking it's okay of accusing me of picking up my daughters balloons that I never did. When it was the associate fault of not writing down the correct date and having my Order ready . No interest of helping me nor fixing their mistake. Giving me the hardest time instead of getting my Balloons ready. Giving party city a horrible reputation with their customer service. Instead of opening a new store work on your staff especially on the assistant manager.
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