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  • This was my first visit to Burntwood tavern and I had high expectations because others had spoke so highly of it. The food was good but the service was less than average. We were seated rather quickly. The server came to us took our drink order and was gone for about 15 minutes before she returned with them. Several people in our party ordered lemonade that needed to be sweetened but we didn't have any sugar on the table after about 10 minutes I got up and asked another server if we could have some sugar. Meanwhile a party seated next to us that had a different server who was much more interactive and helpful with dinner selections, specials etc. The server brought them bread and when the other employee we asked to bring us sugar returned we inquired about the bread for our table he informed us it wasn't on the menu but we had to ask the server for it. However being our first time at the restaurant how would we know to request this item. The food took a long time to come out so long my 7 year old fell asleep at the dinner table. I can't complain about the food though it was good! However they need to work on there servers and there interactions with customers. This visit made me definitely not want to frequent this location again. I will definitely try others though.
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