If you have to wait and see a real person. Bring a lunch or go in get a ticket them go get something to eat. On average the wait times are 1 - 1 1/2 hours bring reading material. If your a people watcher water the tellers and you will see they don't enjoy there jobs and are just waiting until clock put time. If you plan to pay with a credit card they don't take American Express and you won't find a sign saying it until you give them the card to pay. Then the process will start all over again and when you ask why you can see they don't give a "&"$);/).... You would think these people would be a little more pleasant since all they is take your hard earned money! So if you can use the machine or online and save yourself a headache.