One of the worst experiences I have ever had and I did not even step a foot into the dealership. Sent In an inquiry thru their website. Stephanie Jacobs was the responding sales person. I told what we wanted for the trade in vehicle was the same that they offered on their website trade in value. She did not see a problem. I wanted a reduction in the price and she had a sales manager call. He promised he did not want to loose a customer over a few hundred dollars and the price on website was negotiable. I promised I would be there on MLK DAY. (mind you I am in Kingman for a 4 hour drive.) I called on Friday before MLK day and asked them to work a deal before we got there. They supposedly ran credit and came back that because my car would sit on their lot most likely for over 2 months, they could only give me 7k for car (which was another VW and a 2012). They gave excuse after excuse as to why it was a low trade in. Dan McCoy, sales manager, said it was how their corporate structure was. Not to give good money out for a TDI. Stephanie was actually pretty rude in her email responses when she was called out about the lies. On MLK day went to Findlay in Henderson NV, and they worked a great deal and got the 10k for vehicle we wanted. Findlay also said Camelback did not even run credit as promised and they lied to me. Credit report even proved it. How ironic is that. Read the other Yelp ratings and you will see why. This place is truly the worst place to buy from.