I called and left a message. Got a call back and Glenn was out here in a hour or so. Examined the entire perimeter down hands and knees, explaining everything as he went. Said the problem was mostly that corner of the garage I noticed and best option would be to spot treat that. Said we could do the entire perimeter but not necessary. No hard sell for the bigger job. I liked that. Got his equipment, went do work doing a thorough job as I observed him. Attitude is neat, professional, engaging, friendly..sense of humor... Was a pleasure. I might go get some more termites just to have him come back and fix those as well!