This will be a very long review but please take the time to read it because Jim 'N Nicks have earned customers for life.
The week before our small wedding was chaos. LOST dresses, I broke a toe, sickness, the venue had an emergency and we needed to relocate 24 hours before the event which caused catering hiccups. To say it was stressful is an understatement we needed to find food for 28 people. I called several restaurants in Charlotte to either be quoted gouged prices or to be told it is the weekend before Christmas and we are too booked to help. So I thought about what our family loves to eat and I took a chance and called Jim 'N Nicks.
I left a message for Catering and explained the chaos of the week and that we simply wanted to feed our guests. I even said if I can't do catering we will order plates to go for everyone. I was thrilled when I was called back by Katie and told it wasn't a problem. I placed our order and was looking forward to picking it up the next day. I had several other stressful things to figure out and felt relieved that was done.
An hour later Katie called back and said that with the stress and chaos we had that week that they wanted to help our trip to the aisle be less stressful. When we would go pick up the food it was on the house that Jim 'N Nicks would be covering the order for our family. I was in shock because the only thing going right was my husband and I would do whatever was necessary to celebrate our love with our family and friends. I told her Thank you but we were not expecting that and her response that she couldn't believe how calm we were about it made them want to do something kind to help change things for us. She wished us a lifetime of love and happiness and assured us that our order would be waiting for us at the arranged time.
Our family and friends loved the food. They devoured it going back for seconds and complimented us on how laid back but amazing the food was. It was authentic to our family and ended up being the best thing to go wrong.
Thank you Jim 'N Nicks for going above and beyond what anyone would ever imagine. Thank you for making our day less stressful and delicious! You have earned customers for life!