Can't even believe the response I just got back from this place. As a business you probably shouldn't talk down to your customers. Word of mouth is the best way to attract more guests aside from actually having good food and I'll definitely be telling all of my friends and family about the reaction I got for my review. I don't know who katish or whoever it is that you are accusing me of being friends with, but that's definitely no way to talk to customers. This is yelp, it's to give good AND BAD critique and that's what I was doing. Sucks that north end pizza obviously has such a defensive person on their staff who certainly has no customer service skills. Telling me to make a salad at home rather than come in and try again to see if maybe the last time was a fluke. Thank god for iPhones and screenshots! I will definitely be taking my review and picture of the response I got to a source a bit more noticed than this one. Thanks again north end pizza. Definitely WILL NOT be back after that. Customer service is key and if you respond to all your guests the way you responded to me, well, easy to tell you guys won't be staying in business much longer. Sucks to suck!