DO NOT TRUST THIS PEPBOYS!
Went in because my car overheated and shut down mid-trip home one afternoon. Was told INSTANTLY (by the guy behind the desk, who didn't even let me finish the story of what happened to my car) that it was a blown head gasket and would cost be $2,000 to fix. I asked for a $40 diagnostic test anyway. 2 hours later from the same guy, a call comes stating that YES it was the $2000 problem and I needed to come in and schedule it. I told them no thank you, that I had a family member who owned an automotive shop who would do the repairs for me. (the only reason I took my car there was because I wanted to save money on having it towed out of town to my family member's shop, especially if it was a $100 fix).... Instead, my car gets fixed for a cracked thermostat casing (MAYBE a $200 charge with labor) and when we called Pepboys to asked him WHY his block test showed my car had a blown head gasket... when it DIDNT the guy was rude and stated he stood by his mechanic's diagnosis... WHEN HE WAS THE ONE who diagnosed my car for the most expensive problem he could think of OVER THE COUNTER without looking under the hood.
I have had several friends who have had similar problems, one who brought in his car for an oil change and left with brake pads loose.
TERRIBLE service and Shady employees.