This review is based on my last 4 or 5 consecutive bad experiences at this location including a $200 pickup order during the Mayweather/Pacquiao fight.
If you'd have asked me a few months ago to list my favorite places to eat in Old Town, this would've been in my top ten- no longer. I ordered food from here several times a week (pick up for lunch) and would meet friends or bring a date here about 1x a month. So.... I can't chalk up this bad review to 1 experience. This place is truly getting bad.
Normally, I place an order for pickup and am pretty well taken care of regardless of how busy they are. The last several times I've ordered, everyone plays hot-potato with taking care of my pick up... sometimes I'm waiting for 10 minutes for the bartender or the person who took my order while several servers are pretending to be busy because it's not their problem.
In addition, I've noticed that my regular order (wings) has gone down-hill quite a bit. $10.00 for 10 wings is expensive to start with ... but, until recently, they were always huge, so I never felt ripped off. Wings have gotten much smaller and whoever is in the kitchen doesn't mind giving you a half wing or a runt here and there. Today was the final straw... they raised the price and my order was inadequate.
At the end of the day, it's no longer enough to eat nor a value for the money.
Note to owner or manager:
I want to eat here and give you my money. Please hire and train staff that are at least willing to provide service and take it from me. Also, stop watering down the soup and raising prices. I've seen a 100 places come and go in Old Town. I can tell you that alienating your clientele won't yield a good result.