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| - As the principal dining spot within the Scottsdale Hilton Resort, The Bluefire Grille really doesn't try very hard to elevate above the level of "expensive and mediocre." Perhaps they believe that Hilton guests are a captive audience, a serious miscalculation with so many good restaurants within walking distance.
Service, even with a near-empty dining room, is unbearably slow, while at the same time presenting themselves as being under enormous pressure. Of the 6 breakfast items ordered by the four of us, one was incorrect (not even close) and a second was completely overlooked. What was brought to our table was prepared without passion, and struggled to reach the level of "eatable."
Yet, the breakfast problems paled in comparison to the dinner service. As the only diners in the restaurant, being seated should not have taken anywhere as long as it did. Once seated, the "10 count" prawn appetizer (i.e.- shrimp of approximately 2 oz. each) came to the table as shrimp of less than half that size, clumsily wrapped in eggroll wrappers and fried. Aside from the fact that 3 different wrapping techniques were employed, this misrepresentation is clearly fraudulent. My crab salad entrée wasn't bad, but family members who chose the duck and apple salad were considerably less positive in their assessments.
The Bluefire Grille presents itself as an eatery blessed by a good location, but with no serious intention of remaining in business. Regrettably, and IMRHO, The Bluefire Grille thoroughly denigrates the guest experience of the Scottsdale Hilton Resort.
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