I came in to fix my phone. I waited while the young man went to the back and checked on something for another customer. I was helped and told my fix would be 15-20 mins. 10 mins later, the young man came back and handed me my phone. He asked me to come back bc there was more damage to my phone and it would take longer than 45 mins and they were going to close in about that time and still had another customer to help before me. I was upset that i had to leave after already waiting 10 mins. I wouldn't ask someone to come back. Its business! I however did buy the Yelp! coupon for service so I HAVE to come back to redeem it here. I will make sure i arrive as they open so I can get it fixed right then and there. I'll adjust my review when I get it fixed.