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  • This restaurant has a lot going for it! The ambiance was very nice, great decor, and the food was fantastic. Unfortunately, the live jazz is only upstairs, and despite the speakers throughout playing the live tunes, (which were fantastic) it wasn't the romantic jazz experience I had hoped for. The service is the main reason I did not give 5 stars. When we were seated, we were not greeted from a waiter/waitress for 15 minutes. This means no water on the table, not even a look of acknowledgment. There were 2 waiters surrounding us and that were frequently tending to others which made it awkward and left us confused. After finally getting some service we ordered everything at once as we had such a long time to mull over the menu. From then, we waited another 45 minutes until we were tended to again. At this point, our charcuterie board arrived and only one onion soup, even though we ordered two. Our drinks had been empty for 20 minutes and no one cared to notice, offer us another, or another look at the drink menu. Eventually, we had to attract a different waitress to help us, as the service seemed impossible. Our onion soup dishes sat there for around ten minuets before being taken away. Perhaps they started to realize things were not up to snuff and started to be more attentive. This made us feel much better but the dinner took over 2 hours. Yes we were vacationing here and were not in a hurry but such horrible service for an upscale restaurant it not acceptable. Our meals and dessert were delicious so our experience got better and better throughout the evening. I am sad to write this review as I had such high hopes for this place.
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