After finding myself in a horrible situation with my kitchen sink, one phone call to Granite Doctor and my problem was solved.... SAME DAY! There's no question that Lionel knows his stuff, and offered suggestions and recommendations to fix my problem. It was clear that he cared deeply about my situation, and even called his guys from lunch to help. If you need service with your granite, there's no better company to call than Granite Doctor, and when many companies wouldn't even call me back, he went above and beyond the call of duty, without gouging me financially. Thank you, thank you, thank you Granite Doctor, you are an amazing example of how all companies should do business.