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  • Thought Dr Benson was very nice, yet it was obvious they were there to work over my insurance company and me to extract as much revenue as possible. Ended up with more dental work than I've had in the past ten years, and spent more out of pocket than I had in the past ten years. The final visit was with a new Hygienst which missed on an injection and caught my Lingual Nerve. I called to ask for some direction or treatment that may help and never got a call back. After a week, and my tongue still being numb I called again. Finally got a return call from Dr Benson explaining what happened and what some possible treatments might be. It has now been six weeks since that mis-hap by the new Hygienst and my tongue is still numb. Asking another Denist friend about it, he shared that it could take 3-9 months or 3-9 years for the numb and damage to the lingual nerve to heal. Very disapointed, yet also understand that during the injection this could happen with a newer Hygienst. YET, I'm the one that gets to bite my tongue daily, can't taste my coffee in the moring and have hard time eating or drinking until it heals. I would think you would get more than a phone call, especially after you have to call twice to get infomration on what is going on.
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