I usually go to another salon in Ballantyne but since I had time to kill before plans and since I live very close to this salon, I thought I'd give it a try for a mani. It's very clean inside and there are plenty of pedi chairs. No one offered me something to drink like at other salons in the area. I will never go back because the mani simply wasn't worth the $20 I paid (plus a $5 tip that was probably too much...). There was nothing (eg quality of mani, length of massage, type of product, etc) that made this upgraded mani worth more than $10-$15 it should have cost. She didn't do a good job on my cuticles and it was just okay.