Went in today this morning and was very very satisfied with my experience! Was very nervous coming in, I have long thick hair, and don't trust very many people with my hair, but when I came in today for layers Arthur was excellent, he knew exactly how to handle my long hair, and also told me what he was cutting (length, layers, etc.) so that I would not freak out! He was listening to what I wanted and cut accordingly! Plus the price was cheap for a great cut! Will definitely be coming back!