It seems every time I go to this location it gets worse and worse. My latest visit just seems to prove it. The only thing I like about this place is the order screen. It's cool that you can actually see who you are talking to, and you know they cant screw up your order because you can literally read it in front of you.
Besides that, this place is so so, I was here last Saturday, I ordered two items...only 1 or 2 cars in front of me...was not busy inside and yet it took almost 10 minutes to get to the window and then another 5 minutes to get my drink, they screwed up my order and had to remake it. Typically in the past when visiting this location with a wait as long as I had when you get to the window they would comp your drink for the inconvenience. Not any more. Service is bad, and its super slow, definitely don't go here if your in a hurry. Indian School and 28th st. is my new favorite Starbucks...this place has fallen far from its former glory.