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| - Since I am a self-described burger fanatic, I decided to give the new place in The Falls my attention. I stopped there the other night, parked on the street just outside, and cautiously approached the counter to order. The menu on the wall behind the counter describes their standard burgers, and provides a long list of items used to build your own. Since it was my first time there I decided to give the standard cheeseburger a chance, figuring that would let me experience exactly what BurgerFi has to offer without it being overwhelmed by all the extras.
First thing I noticed is the standard burger consists of two patties, not a good sign in my opinion. I asked how big the patties were and was told they are each a quarter pound before cooking, exactly what I feared. Most fast food joints prefer the quarter pounder because they can cook them quickly: get the customer in, get the customer out. Unfortunately that means most fast food joints, in order to sear the patty to give it a caramelized taste, cook the patties to the consistence of cardboard, which also is why I avoid all fast food joints. But I was hungry and already there so I stayed. The BurgerFi Cheeseburger comes with the typical orange American-style cheese, a potato bun, lettuce and tomato for $6.97. Being in somewhat of a hurry I passed on onion rings or fries.
After a reasonable time my order came. The first thing I noticed surprised me: the cheese, one slice on each patty, was actually melted. It wasn't just thrown onto the bun during assembly. Nice touch. And "BURGERFI" was burned right into the top bun. Clever. The patties were NOT overcooked and even retained a bit of juiciness. While the meat wasn't the best I've ever had, it was a definite grade above the Golden Arches and the like. And, my fault, fries and/or rings probably would have complimented the burger nicely, but would also have pushed the total to well above ten dollars, the range where one expects real gourmet food.
The young gal behind the counter, Kayla, was very polite and knowledgeable, and I got the feeling she really wanted to be helpful. However, BurgerFi is not a gourmet burger by any stretch of the definition, but they charge like they are. I would classify them as a higher-end fast food place. For the price of my burger I could have gone next door to Chipotle. And since the minimum number of stars required to review is one, and if I would ever review those fast food joints I would have to give them one star, and since BurgerFi is actually better than those other fast food joints but nowhere as good as the gourmet burgers I usually try to review, I give them two stars.
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