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  • Not happy!... Had to have the dryer serviced. They did come out to inspect it within two days which was pretty quick. Turns out dryer needed a new part, repair man came around 10 am then said he would be contacting me by 4pm same day to let me know if he was going to need to order the part. Heard nothing back. So I waited for him to call until 4pm next day then I called them. Receptionist pulled up the account and said they had just put in the order for the part. I would think that would be something you do right away but no they waited over 24hrs to request the part which ships in 3 to 5 business days. The service request was made Sunday. It is now Wednesday so I will likely be waiting until mid to end of next week before my dryer is fixed which is stressful when u have a messy baby . Seems to me they don't respect their customers enough to follow up or be on top of getting parts ordered. Customers obviously do not come first.
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