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  • My family and I stayed at this place for our weekend thanksgiving vacations. First impression was OKAY, it's a cheap place so we weren't asking for much. But even in redwood city the cheapest motels/hotels have a refrigerator and a microwave this place didn't even have that. Our room was supposed to get cleaned at 11am we came back from walking around at 2pm and our room was NOT clean we didn't have any clean towels and our beds were messed up still. At 3pm the maid knocked on our door, we opened and she said do you need any clean towels? We said "yes please" she was like okay. We thought she was going to come back but she never did. What was the point of knocking on the door, asking and not giving us anything I was really disappointed! I went to the office and talk to the lady at the front desk all she said is would you like to take clean towels I have some here, I had no option other than to say yes. If I was managing that place I would of said, I'm sorry about the inconvenience, I personally will take some clean towels to your room. But I guess not everyone has the same customer service I do. I wouldn't come back to this place even if it's cheap.
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