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  • I've been coming to Bobos on and off for about 4 years now, but now that they have recently changed management i am actually compelled to write a review because I believe this change was for the better! The decor is more or less the same, I think they've added some fresh paint or wallpaper but overall the place does feel a bit cleaner - perhaps because it's less cluttered and chaotic. Previously, the manager was also acting as the secretary and was constantly getting up to direct the staff to different clients, and the place just felt like a zoo. There are two people on the front desk now, and the staff seem to know exactly which customer to get from the waiting area and it's just a less stressful waiting experience. The manicures and pedicures are fantastic. Seriously, no place in Richmond Hill gives a pedi like Bobos does. They are thorough, attentive, and never rushed. The manicures are really nice too, they give a stellar hand/arm massage with lotion and hot towels after. What I also really love is that a weekly polish change isn't just a ten minute appointment where they wipe off the old and slap on the new - the staff take the time to buff, trim, or whatever else you need to keep your hands looking fresh week to week. The staff are very friendly and professional. I've noticed that the new staff are more 'standardized' in their work; they all seem to be equally technically competent and do a nice job whereas under previous management i felt that some staff were significantly better than others. The same goes for waxing services. I had stopped going to Bobos for waxes because they became so inconsistent and I couldn't always get an appointment with the one staff whose work I liked. I've given them another try recently, and i was not disappointed! The girl was meticulous and i will definitely return to see if it's the same with other staff members. Overall, I'm quite pleased with how Bobos has turned themselves around and refined the experience. They have a huge collection of colours (OPI, Essie, CND), shellac, and acrylic, and they always use clean sterilized equipment. Price-wise, you could probably find cheaper nail joints (it's 13$ for a weekly polish change, 15$ for a shellac polish change), but the extra few dollars is worth it to stay in richmond hill and enjoy your pampering time.
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