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| - Ive been going here for about 7 years occasionally I love their food but their portions have gone down in the past few years.
Id recommend this place as a nice sit down restaurant that also offers to go and they are also open late!! :D
I usually order Shrimp Pad Thai, Combination fried rice, and Tom Yum soup.
Their service is pretty good exept for this old lady with curly reddish brown hair who doesn't understand english that well, and she gives you attitude. And bad customer service skills.
Heres the story of my bad experience at ocha's
Okay so i decided to take my cousins out to eat some good food because we were all hungry. So I decided to treat them to a nice dinner at Ochas. We get the the location of 2211 S. Las Vegas Blvd. and there's no resturant there. They relocated to 1201 S Las vegas Blvd. which is a short drive up the street. We get there and we get seated into a small table me and my cousins were bumping our elbows to each other every so often and our waitress is a older woman with curly reddish brown hair she has a strong accent and we struggled to communicate with her. She seemed to come off as a tad rude and grumpy. I ordered four Shrimp pad thai's a combination fried rice and four thai teas for our dinner, I wanted to take some food home so I told the lady that I was also going to order a combination fried rice to go, but not right now after we all finish our food I will order it. She nodded as if she understood and walked away.
The food took about 5-8 mins to come out which is average and not long at all we were happy because we were hungry :D. As she was placing our food around the table she also brought with her a bag with a container full of the combination fried rice. She placed it on the table and Walked away. I look at the box and said "excuse me," she kept walking away so I got up and walked to her with the bag and container of food and explained to her that I didn't want the combination fried rice right now that I was going to order it once we finished. She looked at me for a while as if she was annoyed and said, "well the food is already cooked," I responded with, "well I would like my food at the end after we finish eating," she took it and we went our ways me to my table and her to the counter behind the register. I went back to my table and even asked my cousins, "didn't i tell her i wanted my to go order after we finish eating?" they responded with agreement and they also pointed out that she was giving me attitude. I like to give the benefit of a doubt but I also noticed the attitude.
We begin eating and it taste soo good OMG so good D: ahhhh!! :@ cant stop eating until the food is gone :c and our tummy's full xD
But we rushed through eating also because I figured the lady wouldn't remake the food that she mistakenly given us too early so it was just sitting there getting cold. So we finished our food and it was really good. We got full and I got the bill it came out to around $60 bucks So i went up and payed And the lady reaches around the counter and gives me the bag with the container of rice she didnt remake it as a predicted. I left no tip that day but i usually tip at least 20%.
I have gone there many times after this day and also ordered over the phone to pick up some food to go. I've had one problem with ordering on the phone. The lady on the phone was rude and kept making me repeat the order and kept cutting me off when I was talking. But when i went to go pick up the food the same grumpy old lady with Curly reddish brown hair with the strong accent was there. And yet again I left no tip.
ThIs place has the best shrimp pad thai and thai tea that I have ever eaten. That's one of the reasons i keep going back but I will avoid that One waitress lady from now on.
Hope this review helps some of your guys out there Thanks for reading.
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