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  • I am so sad to say this as a long time customer of EWC. But the Brazilian I received this morning at this location was beyond awkward and rough. I am a regular customer (every 6-8 weeks), have been waxed by EWC for years and have referred several friends. I was placed with Blake who took a total of 8 rough minutes to lecture me, hard push products, and tell me it wouldn't be her fault if hair was left because my hair "isn't used to her style." I've been a training model for EWC and know they train the same style - this wasn't it and her pulls were rough, inconsistent, and left wax ON me. Overall I'd recommend EWC but I put a note in my file to never have Blake again. I mentioned these issues to the front desk and the woman shrugged her shoulders. Poor customer service. Will be sticking to the Scottsdale locations from now on.
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