Was my first time at a public dog wash ( my Shepard mix usually gets bathed at home and it's a painful PAINFUL process). My husband was busy this week with exams so he could not help me wash the dog, but my baby needed a bath, so I turned to Wag N Wash. Dartanian ( my dog) did GREAT here. Even let me wash his face(never does this at home), and was happy panting during the process (unlike @home where he is tries to run away from bath time). The staff was SUPPER helpful and attentive. They checked up on us multiple times. They have a great product selection. You can tell they are very careful about what they choose to carry at the store. We left with a bag full of suppliments and treats. Was a very good experience for me and my dog. We will be back thanks to the kindness of the staff and the quality of the products they carry.