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  • I'm going to be generous and give them 2 stars. It all starts with Ramiros Mexican Restaurant at this 83rd Avenue location offering a Restaurant.com deal as of a couple days ago. I called first to see if I can place an over the phone order. NOPE. No big deal! I fully understand! They stated that people order over the phone and never show up. I believe it, and I'm cool with their choice not to take over the phone orders. So, I go through the drive thru. I place my order with my Restaurant.com deal in hand. I have never been there, or even noticed it before despite the fact that I am often in the area, in fact I drive by often!! I thought it would be awesome to try them out with my deal!! Well, I presented my deal and I was told my Restaurant.com deal was a "FRAUD" as if I'm trying to rip them off!! I was told the food was prepared and 'basically' I needed to pay up. I pulled out my phone and showed the gal that indeed Restaurant.com is a legit company and, YES, Ramiros obviously signed up! Someone FAILED to advise employees! I decided to go inside to settle this dispute. It was busy (I did not realize it was 99 cent taco Tuesday at the time, which is likely why it was so busy). I had to wait and wait while orders were taken and processed. I explained that (out of guilt of wasting food) I would take the 3 meals that I ordered, but pass on the chips and the cheese crisp. I was given the meals, minus hot sauce and minus tortillas (I'm assuming the fajita meals should have included tortillas and hot sauce since I was asked if we wanted red or green hot sauce???). So, I brought home 2 fajita meals that were far from appealing to the eyeballs! Where is the char common to a fajita meal?? We used our grocery store tortillas and Taco Bell hot sauce on our cubed chicken since neither were provided. Fajitas?? NOT. They were kind of boiled, not charred like a typical fajita plate would be. Super disappointing!!! I ordered chicken for our kid. NOPE. He tasted it and said, "I don't like this chicken." He did like the rice and luckily I got him a double portion of rice. He ate it up along with our store bought tortillas sitting in our fridge. Not exactly the healthy protein meal I had planned for him. I gave him strawberries and two vitamins to supplement. Bottom line is, I probably would have been 'okay' with the food at a discount that SHOULD have been given to me. At full price, I would not return!! I will say that the gal who took my order was pleasant despite the mix up / refusal to honor the Restaurant.com deal. They need to keep her happy (give her a raise) if they are going to offer deals that they DON'T HONOR!!!
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